Job Opportunity at Lateral Labs Tanzania: Engagement Analyst

Fursa kazi
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Job Title: Engagement Analyst
Reporting to: Project Manager

Key skills:
Customer service – making people smile every time you chat with them.
Research and analysis – thinking analytically about social media data.
Time management – being able to manage multiple inquiries on an 8-hour basis.

Benefits:
Fixed-term paid contract starting at 3 months, extendable to 6-12 months.
Flexible hours working from anywhere you can find an Internet connection.
Room to grow across the Digital services spectrum

Requirements:
Please submit a response to the following case study: Your client is a custom shoe shop based in Arusha. They design shoes based on customer requirements. You are managing enquiries on their Facebook and Instagram profiles. Assume that all creative work will be produced and posted in advance of enquiries. Also assume that your client has a Sales Representative – you can refer to this Rep for any information or to pass on hot leads. How will you structure your work, time, and success for this client?

Your submission must be a maximum of 250 words in English and sent as a PDF. Please email your submission to jobs@lateral.co.tz. Good luck, and thank you once again!

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