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Job Title: Officer Reconcilliation
Head Office NBC
NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and services.
Job Description
EXECUTION OF MAIN ROLE
Prepare reconciliations of reconcilable accounts of Head office Finance
Identify, investigate and query exceptional items according to the Internal Accounts Business Rules
Monitor and track exceptional items accordingly
Escalate items over the limit to the Supervisor /Recs Manager immediately and record action.
Produce outstanding and Aged Analysis report
Attend to incoming queries/correspondence immediately
Ensure that exceptional items are escalated to the Account Owners and Reconciliation manager
Ensure that all reconciliation's daily and monthly reports are filed in soft or hard copy
MANAGEMENT OF OPERATIONAL RISK
Deal with shortcomings (relating to internal accounts) e.g resolving problems that have been found on Head office accounts or branch reconciliation
Ensure that corrective action has been taken on exceptional items
Monitor & ensure that the number of outstanding exceptional items is reduced.
Liaise with team members to implement change initiatitives which will positively affect Reconciliation process and the centre
Perform a detailed anaylsis of transactions posted to the GL
STAFF MANAGAMENT
Develop and agree individual performance objective,standards and targets with team manager and team members
Provide regular Feedback to the team members
Manage and report exception items in absence of the Team Leader
Maintain good working relations with other team members for smooth running of the centre
Be co-operative and flexible at all times.
Plan workflow with team leaders and members.
SERVICE MANAGEMENT
Ensure that service level agreements is achieved
Ensure prompt response to both internal and external customer queries
Follow-up exceptional items and liase with business units to resolve outstanding items
Develop and implement plans to rectify shortfalls in service from the department in consultation with Reconciliation Manager
Qualifications
Analytical Thinking - Basic (Meets all of the requirements), Bachelor's Degree - Accounting, Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets some of the requirements and would need further development), Ethics and values (Meets all of the requirements), Financial Administration (Meets all of the requirements), Financial Experience, Openness to change (Meets some of the requirements and would need further development), Quality orientation (Meets all of the requirements)
Ensure that service level agreements is achieved
Ensure prompt response to both internal and external customer queries
Follow-up exceptional items and liase with business units to resolve outstanding items
Develop and implement plans to rectify shortfalls in service from the department in consultation with Reconciliation Manager
Qualifications
Analytical Thinking - Basic (Meets all of the requirements), Bachelor's Degree - Accounting, Digital familiarity (Meets some of the requirements and would need further development), Enabling team success (Meets some of the requirements and would need further development), Ethics and values (Meets all of the requirements), Financial Administration (Meets all of the requirements), Financial Experience, Openness to change (Meets some of the requirements and would need further development), Quality orientation (Meets all of the requirements)
