Do you want to be responsible for the growth of a highly profitable import & export business? Do you have experience running a team in Freight Forwarding and have what it takes to take on the top role?

We are looking for a strong leader (not a manager), someone who solves problems and is comfortable working with and solving problems with clients as well. We are constantly learning and evolving like to work with people with a similar growth mindset.

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If this sounds like you, please have a look at the description below, we’d love to hear from you about your experiences and how you brought innovation and growth to a business

Role reports to - MD & Directors

  • Lead & coordinate a team of 23 people - recruit, performance manage & take responsibility for
  • Vet & manage subcontractors (clearing agents, air and sea carriers, local distribution road transporters)
  • Develop systems with our internal technology team and improve on or create new processes
  • Providing a single point of contact between the F+C team and the Road Freight team during times of stress in the supply chain

Responsibilities:

  • Formulate business strategy with others in the executive team
  • Design policies that align with overall strategy
  • Implement efficient processes and standards
  • Coordinate customer service operations and find ways to ensure customer retention
  • Oversee the implementation of technology solutions throughout the organization
  • Evaluate risk and lead quality assurance efforts
  • Oversee expenses and budgeting to help the organization optimize costs and benefits
  • Mentor and motivate teams to achieve productivity and engagement
  • Report on operational performance and suggest improvements

Requirements:

  • Experience with implementing IT systems
  • Excellent organizational and leadership ability
  • Problem-solving aptitude
  • Analytical mind
  • Knowledge of data analytics and reporting

Benefits:

  • Private Health Insurance
  • Paid Time Off
  • Performance Bonus
  • Training & Development