position: Front Desk Executive

Company Description

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 334,800 people make an impact that matters at www.deloitte.com.

Deloitte East Africa provides seamless cross-border services to multinationals, large national enterprises, small and medium sized enterprises and the public sector, across three (3) countries of the region: Tanzania, Uganda and Kenya. Deloitte Tanzania has an exciting opportunity for a suitably qualified individual to join our Administration department as a Front Desk Executive in our Dar es Salaam office.

A career with Deloitte offers you the opportunity to engage with and work alongside leading corporations within the East African region, and an opportunity to start and grow your career within a dynamic and rewarding environment. You will get the support, coaching and training needed to advance your career in Tanzania and within the East Africa market.

Job Description

What you will do/Specialized Competencies:

Managing the Reception area, receive visitors and respond to queries;
Ensure all the visitors are assisted promptly and professionally;
Direct visitors to the appropriate person and department, providing accurate information in person and through telephone and email;
Operate the Switchboard by responding to phone calls and directing them accordingly;
Maintain security by following procedures, monitoring logbook and issuing visitors' badges;
Maintain a safe and clean reception area by complying with procedures, rules and regulations;
Maintain continuity among work teams by documenting and communicating actions, irregularities and continuing needs;
Ensure timely and accurate reservation of the required air tickets and accommodation;
Any other duties as may be assigned.

Qualifications

Bachelors' degree in Business and Management or related field;
Diploma in Office Management;
A minimum of 2 – 3 years working experience;
Proven experience as Front Desk representative;
Familiarity with office machines (i.e. printers, etc.);
Knowledge of Office Management;
Proficient in English (Oral and Written);
Excellent knowledge of MS Office (especially MS Excel and Word);
Strong communication and people skills;
Good organizational and multi-tasking abilities;
Ability to work independently;
Customer Service Orientation;
Good problem solving skills;
Be a Tanzanian Citizen.

Additional Information

Your role as a leader

At Deloitte we believe in the importance of leadership at all levels. We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people and for society and make an impact that matters.

Leadership/Behavioral Capabilities

Living our Purpose - Behaves in accordance with Deloitte values, consistently challenges self to deliver outstanding quality and value;
Influence - Engages with others to build relationships and develop a network;
Performance Drive - Ensures he/she is clear on expectations and asks clarifying questions when needed;
Strategic Direction - Understands objectives and desired outcomes for assigned areas of responsibility and sets personal goals accordingly.

How you will grow

At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build world-class skills in addition to hands-on experience in the global, fast changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue grow throughout their career.

Our purpose

Deloitte is led by a purpose: to make an impact that matters. Every day, Deloitte people are making a real impact in the places they live and work. We pride ourselves on doing not only what is good for clients, but also what is good for our people and the communities in which we live and work-always striving to be an organization that is held up as a role model of quality, integrity and positive change. Learn more about Deloitte's impact on the world. #ImpactThatMatters.

https://www2.deloitte.com/global/en/pages/about-deloitte/articles/impact-that-matters.html.

Recruitment tip

We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and business area you are applying to. Check out recruiting tips from Deloitte professionals.

https//www2.deloitte.com/us/en/pages/careers/topics/recruiting-tips.html.

To the successful candidates the firm will offer a competitive and performance driven remuneration package, a highly energized team environment comprising individuals who are committed to working together to make an impact that matters.

Please note that candidates that do not attach their CV and Certificates will not be considered.

We are an equal opportunity employer and do not ask individuals to pay any fees or money as part of the recruitment process.

Closing date: 25 July 2021

Location: Haile Selassie Rd, Dar es Salaam, Tanzania