Job Vacancy at Airtel Tanzania: Lead - IT Apps & Solutions

Fursa kazi
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Airtel Tanzania PLC is one of the leading providers of telecommunications and mobile money services with operations across Tanzania. Headquartered in Dar es Salaam, Airtel Tanzania ranks amongst the top 3 mobile services providers in Tanzania in terms of subscribers. Airtel Tanzania offers an integrated suite of telecommunications solutions to its subscribers, including mobile voice , data services as well as mobile money services both nationally and internationally. Airtel Tanzania aims to continue providing a simple and intuitive customer experience through streamlined customer journeys.

Airtel Tanzania PLC is looking for a suitable candidate for:



JOB TITLE: Lead – IT Apps & Solutions

LOCATION: Dar es salaam

The incumbent will be responsible for;

  • Ensuring the technical feasibility of the product
  • Coordinating with the different technical departments and UT partners in ensuring product design, development, testing before rolling out to the market.
  • Working closely with the Commercial department on all new technical product innovations.
  • Discussing business requirements with the business users and communicate the same to respective stakeholders
  • Coordinating and facilitate delivery of Product objectives

Key Responsibilities;

1. Discuss business requirements with the business users and communicate the same to respective stakeholders;

  • Arranging & attending business requirement discussions.
  • Discussing business plans/benefits associated with these requirements.
  • Identifying respective stakeholders to be involved in implementing these requirements.
  • Creating/Reviewing requirement documents for sharing with stakeholders.
  • Discussions with stakeholders (IT partners/vendors) and assessing feasibility and seeking impact analysis, efforts & timeline for implementation.
  • Capturing MoMs of discussions

2.   Coordinate and facilitate delivery of Product objectives.

  • Reviewing product implementation proposals.
  • Understanding the Impacts, Gaps and suggesting key improvements to support future needs.
  • Reviewing costs, doing cost to benefit analysis.
  • Proposing alternative approaches if not satisfied with proposed solution/cost.
  • Reviewing the implementation timelines.
  • Clearly define the roles & responsibilities among the parties involved in the delivery of the project.
  • Identifying key dependencies & milestones
  • Ensuring hardware availability, software license availability, environment for various phases of the projects.
  • Negotiating costs & timelines and then seeking business approvals for product kick-off.


3.   Defining Key IT processes

  • Defining the implementation processes for managing lifecycle of a product project, its stages, milestones and required sign-off.
  • Defining the set of stakeholders who should approve (in specific order) a project and its IT costs.
  • To develop and maintain the project management methodology including document templates, identifying project phases, reporting and planning information for successful project delivery.
  • Organize and facilitate project planning, daily stand up meetings, reviews, release planning and demos related to various updates/products and technologies.
  • Ensure the development teams are practicing the principles of collaboration, prioritization, team accountability, and visibility.
  • Discussions with vendors on new products, reviewing its capabilities and then arranging product features session with the business teams.
  • Discussing roadmap with business teams, collecting/calculating projections.
  • Planning for IT systems enhancements based on capacity upgrade /application version sun-set/obsolete hardware.
  • Procurement and implementation of new technologies.
  • Organize workshops and trainings for relevant business users for new projects.
  • Evaluate various technical offerings, drawing comparison (pros & cons) charts and then guiding to choose the best solution.

4.   Supporting Operations

  • Develop, Test and Process Product/ Promo System Using Approved language
  • End to End Development of Product, Promo or Mobile Apps
    End to End System, Promo, Product or App life Cycle Support
    Operation Support as L2 when needed
  • Discussing the impacts of implementations with IT Operations and considering their feedback & suggestions in product design.
  • Ensuring a streamlined hand-over of deliverables to operations.
  • Arranging KT sessions for the IT operations about the functionality and the operations of new deliveries
  • Discussing software & hardware enhancement requirements with Operations.
  • Producing Product Documentation


Qualifications and Experience

  • A Bachelor’s degree in Computer Science, Information and Communication Technology or other related disciplines
  • Post-graduate qualification (e.g. CIM), an MBA would be an added advantage
  • Minimum of 3-5 years’ experience in a marketing position, with a focus on product development.
  • Minimum of 3 years’ management experience
  • Experience of Telecommunications Industry or FMCG marketing environment
  • Able to operate in a performance driven organization
  • Affinity with and technical knowledge of the latest technologies and services used within the industry and affiliated industries
  • Excellent Data analysis and Excel skills

APPLICATION INSTRUCTIONS 

Deadline for receiving applications is 23rd August 2021.

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