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| The School of St Jude |
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About Us
The School of St Jude is a pioneering leader in charitable education within Africa. Every year we give 1,800 students with free, quality education, 100’s of graduates with access to higher education and provide more than 20,000 government school students with quality teachers. St Jude’s is funded by generous supporters from around the world who make our mission of giving bright, poor Tanzanian students a free, quality education possible.
IT Coordinator – IT Support
Reference Number: TSOSJ/HR/IT/03/22
Arusha
School of St Jude
The School of St Jude is a charity-funded school located in the city of Arusha.
We’re looking for a qualified and passionate IT Coordinator – IT Support!
Who are you
- Excellent technical knowledge of network and PC hardware, including Microsoft platform.
- Hands-on hardware troubleshooting experience.
- Extensive equipment support experience with PC’s.
- Working technical knowledge of current network protocols, operating systems, and standards.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation, and OEM guides.
- Ability to conduct research into PC issues and products as required.
- Aware of CCTV Protocols, installation and management
- Help desk support, knowledge of Spiceworks is an added an advantage
What you’ll do
- Ensuring all tickets are attended to in a timely manner
- Responding to client support queries ensuring proper documentation on the ticketing system as per procedures.
- Diagnosing issues with computer software, peripherals, and hardware.
- Running software diagnostic tools and physically inspecting hardware systems.
- Training clients through basic problem-solving processes.
- Installing and upgrading hardware and software systems as per required standards.
- Maintaining and ensure all school computers are being prepared well to meet the user effective performance.
- This by ensuring the latest update for both OS and security application are in place.
- Ensure all supplies/consumables are in place and inform for outage stock
- Works in conjunction with Head of IT to ensure all system configurations and modifications are documented.
- Works in conjunction with Head of IT in the preparation, implementation and follow up of IT department procedures
- Assist in writing of IT equipment’s gate passes in cases when the Head of IT is not at work.
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What we’re looking for
IT Coordinator – Networks
Reference Number: TSOSJ/HR/IT/02/22
Arusha
School of St Jude
The School of St Jude is a charity-funded school located in the city of Arusha.
We’re looking for a qualified and passionate IT COORDINATOR – NETWORKS!
Who are you
What you’ll do
What we’re looking for
Are you interested?
Send your cover letter and an up to date Curriculum Vitae to recruitment@schoolofstjude.co.tz (subject line must include the reference number example: TSOSJ/HR/ADM/PC/01/22)
Applications close on 22nd July, 2022
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
- A university graduate majoring in Information technology, Computer Engineering or Computer Science
- At least two years of experience in a similar position.
- Excellent technical knowledge of network and PC hardware, including Microsoft platform.
- Hands-on hardware troubleshooting experience.
- Extensive equipment support experience with PC’s.
- Working technical knowledge of current network protocols, operating systems, and standards.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation.
- Ability to conduct research into PC issues and products as required and properly implement.
- Competent female candidates are strongly encouraged to apply.
IT Coordinator – Networks
Reference Number: TSOSJ/HR/IT/02/22
Arusha
School of St Jude
The School of St Jude is a charity-funded school located in the city of Arusha.
We’re looking for a qualified and passionate IT COORDINATOR – NETWORKS!
Who are you
- Administrator for all Network environments within the School to ensure that the network is not overloaded.
- A person who propose applicable design and configure LAN/WAN while monitoring the health of the Network.
- Check the Network daily including Network routing and IP Protocols.
- Provider and administration and support for all networking protocols.
- Foresee, Detect, translate and prevent any Network intrusion and pre-scan all vulnerabilities.
What you’ll do
- Asses all access points and ensuring all security protocols meet the required policies
- Manage and deploy Virtual Lan Infrastructure and ensuring security is implemented as per the policies
- Analyse network problems and affect LAN recovery following outages or service interruptions
- Maintains network operating systems and hardware to the most current approved levels.
- Applies patches and updates to network application software.
- Works in conjunction with Head of IT to ensure all Network configurations and modifications are documented.
- A Bachelor’s Degree or in Computer Information Systems/Technology, Computer Science with a focus in the field of networking;
- At least minimum of 3 years of network-related experience;
- Experience in Network traffic monitoring and Load Balancing.
- Understanding of server concepts – DNS, AD, SMTP, IMAP/POP3, Proxy, and Virtual Machines
- Cisco knowledge, at least CCNA/CCNP with experience in routing; BGP, OSPF, VPN, VLAN and Qos
- Knowledge in Network Security
- Proficient and hands-on experience in inter networking technologies TCP/IP, L2 and L3 switching, stack and
- High-level network troubleshooting;
- Knowledge and experience with network security, Network Access Control including firewalls, proxies, site-to-site VPN in an office environment;
- Good communication skills
- Good English skills (reading and writing).
- Competent female candidates are strongly encouraged to apply.
What we’re looking for
Experience with Linux Servers Administration
IT Assistants ( 2 Posts )
Reference Number: TSOSJ/HR/IT/01/22
Arusha
School of St Jude
The School of St Jude is a charity-funded school located in the city of Arusha.
We’re looking for qualified and passionate IT Assistants (Two Vacancies)!
Who are you
What you’ll do
What we’re looking for
Why us
- A university graduate majoring in Information technology, Computer Engineering or Computer Science
- At least two years of experience in a similar position.
- Excellent technical knowledge of network and PC hardware, including Microsoft platform.
- Hands-on hardware troubleshooting experience.
- Extensive equipment support experience with PC’s.
- Working technical knowledge of current network protocols, operating systems, and standards.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation.
- Ability to conduct research into PC issues and products as required and properly implement.
- Competent female candidates are strongly encouraged to apply.
Experience with Linux Servers Administration
IT Assistants ( 2 Posts )
Reference Number: TSOSJ/HR/IT/01/22
Arusha
School of St Jude
The School of St Jude is a charity-funded school located in the city of Arusha.
We’re looking for qualified and passionate IT Assistants (Two Vacancies)!
Who are you
- Excellent technical knowledge of network and PC hardware, including Microsoft platform.
- Hands-on hardware troubleshooting experience.
- Extensive equipment support experience with PC’s.
- Working technical knowledge of current network protocols, operating systems, and standards.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation, and OEM guides.
- Ability to conduct research into PC issues and products as required.
- Aware of CCTV Protocols, installation and management
- Help desk support, knowledge of Spiceworks is an added an advantage
What you’ll do
- Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
- Accurately document instances of hardware failure, repair, installation, and removal.
- Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
- Work with end users to identify and deliver required PC service levels.
- Liaise with, and provide training and support to, end users and staff on computer operation and other issues.
- Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software products networked peripheral devices, and networking hardware products.
- Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions.
- Receive and respond to incoming tickets, and /or e-mails regarding PC and/or hardware problems.
- Construct, install, and test customized configurations based on various platforms and operating systems.
- Diploma in Information technology or computer Science.
- At least two years of experience in a similar position.
- Excellent technical knowledge of network and PC hardware, including Microsoft platform.
- Hands-on hardware troubleshooting experience.
- Extensive equipment support experience with PC’s.
- Working technical knowledge of current network protocols, operating systems, and standards.
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation.
- Ability to conduct research into PC issues and products as required and properly implement.
- Competent female candidates are strongly encouraged to apply.
Why us
- An opportunity to use your talents and expertise to fight poverty through education and make a positive impact in the lives of thousands of students in Arusha, Tanzania.
- A flexible and supportive community of international and local employees.
- Ample opportunities for career progression and development.
- Mid-morning tea and lunch (during working days).
- Safe and reliable transport to and from school.
Are you interested?
Send your cover letter and an up to date Curriculum Vitae to recruitment@schoolofstjude.co.tz (subject line must include the reference number example: TSOSJ/HR/ADM/PC/01/22)
Applications close on 22nd July, 2022
ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED
