Britam insurance Tanzania job Vacancy: Motor Assessor

Britam Insurance Tanzania

Position: Motor Assessor - (22000044)

Job purpose
Internal verification of assessment reports and re-inspecting motor vehicles to assess small damages

Key responsibilities

• Assess the damage and liability for motor vehicle accidents
• Facilitate issuance of repair authority to motor repairers
• Preparation of motor assessment reports
• Re-inspection of vehicles
• Facilitate issuance of release letters to repairers
• Supervision of external motor assessors
• Review external assessors assessment report to save the company on repair expenditure
• Vetting of motor repairers
• Handle customer enquiries and complaints relating to motor accident repairs
• Ensure salvaged vehicles are kept safe before disposal
• Undertake valuation on motor vehicles
• Perform any other duties as may be assigned from time to time

Key Performance Measures

• Motor Loss Ratio
• TAT
• Customer Satisfaction Index
• % of vehicle reassessed
• %of valuation report issued

Internal Relationships:

• Accountable to the Claims Manager
• Required to liaise and work closely with the other departments as may be necessary

External Relationships:

• Britam customers
• Insurance sector players
• Garages

Knowledge, experience and qualifications required
Knowledge, experience and qualifications required

• Bachelor’s Degree in Automotive Engineering
• 4 years’ experience in motor insurance
• Good knowledge of motor insurance covers
• Good working knowledge in vehicle accident assessment and vehicle claims recovery

Competencies

• Knowledge of insurance concepts
• Knowledge of insurance regulatory requirements
• Good understanding of asset valuation and assessment
• Knowledge of claims handling procedures

Core competencies

• Communication skills
• Building Relationships
• Focuses on the Customers
• Develops Self
• Solves Problems

Primary Location: Tanzania, United Republic of-Mtwara-Mtwara
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 19-08-2022
Unposting Date: 02-09-2022
Number of Openings: 1

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