Position: F & B Manager
Company: Ngorongoro Safari Lodge
Location: Karatu- Arusha
Reports to: General Manager
Ngorongoro Safari Lodge is a high end five-star lodge in Arusha- Karatu area currently has available a position for F & B Manager. We are currently seeking an experienced, and thorough F & B Manager to join our rapidly growing firm. In this role, you will demonstrate your skills, knowledge, and experience.
Please only apply by email below with Resume, Qualifications, availability, and a cover letter demonstrating suitability for the position.
Job Responsibilities
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Identify customers’ needs and respond proactively to all their concerns
- Lead F&B team by attracting, training, and appraising talented personnel
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Establish communication medium through which customers can send in their feedback
- Set targets and implement strategies necessary in achieving set objectives
- Maintains a consistent focus on cleanliness throughout all areas
- Conducts daily pre-shift meetings with supervision and staff.
- Review and evaluate the degree of customer satisfaction to recommend operating and marketing policies whenever a change in demand, customer dissatisfaction, or a change in competitive environment requires such changes
- Coordinates with the Exec. Chef for the preparation, presentation and service of Food and Beverage products to always ensure highest quality.
- Adhere to food, health, and safety standards
- Oversee and supervise the welcoming of customers
- Always strive towards an exceptional customer experience
QUALIFICATION
- Proven 5 Years food and beverage management experience
- Working knowledge of various computer software programs (MS Office, POS)
- Ability to spot and resolve problems efficiently
- Communication and leadership skills
- Up to date with food and beverages trends and best practices
- Ability to manage personnel and meet financial targets
- Guest-oriented and service-minded diploma or degree in food service management or related field
HOW TO APPLY
Please send your application and resume not later than 20th OCTOBER 2022 to hr@gibbsfarm.com
Only shortlisted candidates will be contacted
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