Events Manager
Dar es Salaam
Job Description
We are currently looking for dynamic, and self motivated Catering Sales professionals who want to move their careers forward.
As an Events Manager you are responsible for the success of the meeting, catering and event segment of the hotel. You will secure the business, plan meetings / events, co-ordinate with hotel operations and clients before, during and after each meeting / event and your role will include key responsibilities such as:
- Responsible for selling off-site events and locations
- Handle all meetings and catering enquiries according to standard procedures
- Act as a one-stop shop for clients for detailed event planning and work closely with banquet operations, food & beverage management, rooms division operation, finance and external suppliers
- Satisfy the need of the clients whilst optimizing hotel revenue through strategic yield management and up selling of hotel facilities and services
- Work closely with the area sales MICE team to achieve monthly sales target
- Conduct site inspections, client entertainment and familiarization
- Send all correspondence to clients regarding banquet events, such as proposals, confirmation or agreement letter, amendments, etc.
Skills
Education, Qualifications & Experiences
- You should ideally have a degree in hospitality with previous experiences in catering sales within a hotel.
- Excellent written and verbal English communication skills and strong interpersonal and negotiations skills are essentials.
- Computer literate and previous experiences with Opera are an advantage.
Knowledge & Competencies
- The ideal candidate will be customer driven and an extremely proactive and focused personality with an outgoing, charismatic and approachable character.
- You will work well under pressure in a fast paced environment and be a great team player, portraying a structured and goal oriented work philosophy and possessing following additional competencies:
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Sales Manager
Dar es Salaam
We are currently seeking for passionate and dynamic Sales professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Sales Manager you are responsible to implement all sales activities and maximize business opportunities in your specific area of responsibility. The role involves implementing and executing all sales action plans and will include key responsibilities such as:
- Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity
- Implement and execute all sales objectives and action plans to reach and exceed targets set
- Establish parameters, quotes and negotiate prices with customers for transient and group business in connection with the properties
- Promote and produce sales leads for Rotana within its respective areas
- Provide feedback on changing marketing conditions, including trends in the competition, as a result of direct sales solicitation, telephone and direct mail in its market areas
- Establish and maintain files of major accounts and assist Superiors in maintaining the accounts management system
- Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible
Skills
Education, Qualifications & Experiences
- You should be holding a degree in sales and minimum two years post graduate work experiences, ideally within the hotel industry.
- You must be a computer literate with excellent presentation skills and highly sophisticated communication skills, written and oral with proficiency in English is essential and any other language skills beside will be an asset.
Knowledge & Competencies
- The ideal candidate will have a guest and service oriented attitude, backed up by a pro active approach and a strong drive for results.
- In your daily business you show flexibility, display a high level of integrity and professionalism to both colleagues and clients.
- You are having a track record in exceeding targets with the ability to identify, implement and execute sales strategies and account plans while possessing following additional
Competencies:
- Understanding Hotel Operations
- Effective Communication
- Planning for Business
- Supervising People
- Understanding Differences
- Supervising Operations
- Teamwork
- Adaptability
- Customer Focus
- Drive for Results
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