POSITION: Medical Representative
Job Function
To ensure consistent sales growth and achievement of sales goals and targets in assigned territory by identifying opportunities and gaining new business while maintaining existing business for DP World
Key Performance Areas:
- Promote products to designated customers to achieve territory plan and objectives.
- Implement sales & marketing strategies and value add programs across the territory.
- Effective selling skills.
- Achievement of territory sales targets.
- Market Share growth
- Achievement of activity objectives.
- Effective promotional meetings.
- Distributing product marketing literature to HCP / PHARMACY.
- Providing approved information to HCP / PHARMACY /on the products, e.g., proper medical usage, dosage amounts and side effects.
- Reporting visits and other activities using reporting tool.
- Build relationships with target customers to enhance territory knowledge and gain product endorsement to generate sales.
- Ensure that accurate, timely and relevant customer knowledge is captured and shared with colleagues using agreed processes e.g. electronic customer management systems
- Coverage and frequency of target customers
- Maintain a list of up-to-date target customers
- High level of customer service e.g. timely response to telephone calls, letters and general requests from customers.
- Access to ‘hard to see’ customers.
- Customer plans for KOLs on territory
- Providing feedback to sales management on customer requests, responses to promotions and product access and competitive activities.
- Diagnosis of situation of territory e.g. local market drivers and initiatives leading to subsequent design and implementation of territory action plan to achieve business objectives.
- Develop and execute territory business plan.
- Production of workable territory action plan with objectives.
- Territory plan implemented/updated as necessary.
- Achievement of objectives outlined in plan.
- Demonstration that territory knowledge has been acted on.
- Territory team plans effectively link to geographical team plan for relevant promoted products. Preparing Plan for his/ her territory and products.
- Presenting reports according to Sales Manager recommendations and market needs.
- Planning and organizing regular value-added programs.
- Feedback to Team, Head Office and Manager of relevant competitor activity or local issues to ensure appropriate action can be taken.
- Competitor knowledge/activities and products, campaigns – key issues identified and fed back. Local situations are known e.g., formularies, budgets, funding, and new development.
- Territory sales analysis
- Attending regular sales meetings with SM, general meetings, and cycle meetings.
- Capture and feedback on market intelligence
- Liaise with team members to share information, motivate, and support team members and therefore contribute to the generation and delivery of the territory plan.
- Achievement of shared territory plan objectives.
- Sharing of appropriate information.
- Share customer / territory information with colleagues.
- Ensure territory and administrative systems/processes are maintained and updated to ensure an accurate record of territory is always available.
Qualifications Required:
- Relevant bachelor’s degree
- Valid driver’s license
Experience and Skills Required:
- A minimum of 3-5 years’ experience in the pharmaceutical/healthcare industry
- Experience in sales of hospital acute care and anesthesia products an added advantage
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses — Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What’s more, we’re reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
WE MAKE TRADE FLOW TO CHANGE WHAT’S POSSIBLE FOR EVERYONE.
EEO Statement
DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion, or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
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