Job vacancy at Four Seasons: Director of People & Culture

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Join us deep in the heart of the world’s most celebrated wildlife reserves, where the Big Five – the lion, the leopard, the buffalo, the elephant and the rhinoceros – run free on the endless, untamed landscape. Perched on a series of elevated platforms and walkways, our Lodge sits next to an animal watering hole, where you can watch a family of elephants stop for their morning drink. Nestled in the heart of Central Serengeti amid wide-open plains, our Lodge is just a 45-minute drive from the Seronera Airstrip, accessible by connecting flights from three main airports within Tanzania. This beautiful lodge opened under the Four Seasons Hotels and Resorts family in December 2012, and has 77 rooms including 12 suites and 5 villas, 3 stunning Food and Beverage venues, our unique Discovery Centre offering an interactive experience where you can learn about the wildlife, history and people of the Serengeti, Kijana Kids Club, a spa with 6 free-standing treatment pavilions offering bespoke rituals and treatments that celebrate Africa’s magic and mystique, fitness center and a dedicated team bringing your magical wildlife safaris experiences to life.

The Role of Director of People and Culture

We currently have an opportunity for a Director of People and Culture to join our Four Seasons Safari Lodge Serengeti.

This role reports to our General Manager, with a dotted reporting line to the Regional Director of People and Culture and will be responsible for leading the People, Culture and Learning strategy and execution for the Four Seasons Safari Lodge Serengeti.; providing People and Culture support with the overall goal being that the Property is perceived as the Employer of Choice in your destination.

You will be the Cultural Advocate of the Golden Rule in every employee action in your Property and responsibilities will include championing top talent and actively supporting succession planning, supporting the Property as a Business Partner, fostering relationships with others as a coach, supporting and driving Corporate People and Culture initiatives, actively supporting recruitment, selection, onboarding and development requirements, evaluating the effectiveness of People and Culture programs and initiatives and analyzing compensation and benefits trends to ensure a balance between cost and employee experience. You will also be responsible for developing the learning quality and experience on property; delivering workplace learning and development, performance improvement programs, and initiatives to best achieve long-term business success.

Our Ideal Director of People and Culture candidate will have:

Passion for people, talent management and learning, and will be a Business Partner; strategic, strong business acumen, understanding of operational needs and the ability to contribute to key strategies and operational decisions for the Property, a catalyst for change and an employee champion.

Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our Hotels, resorts and residences around the world, making us an undisputed “employer of choice.”

What do we offer?