Job vacancies at Tabono Consult January 2025

Job Title: Business Development Specialist

Location: Dar es salaam, Tanzania

Job type: Contract based.

Job Brief

We are looking for a talented and motivated Business Development Specialist to join our team. As a key player in our organization, you will play a crucial role in driving business growth and revenue by identifying and pursuing new business opportunities. This is a unique opportunity for an individual with a passion for business development and a desire to make a meaningful impact.

Duties and Responsibilities:

Analyzing and expanding business operations toward sustained growth.
Monitoring revenue streams and identifying opportunities to increase profitability.
Evaluating and improving sales, marketing, and branding strategies.
Identifying and developing new lines of business based on consumer behavior.
Performing competitor analysis toward obtaining an increased market share.
Developing client relationships and strengthening industry partnerships.
Identifying new clients by researching and creating networking opportunities.
Negotiating and closing business deals that promote sustained revenue.
Liaising with Sales, Marketing, and Management to align strategies aimed at increasing revenue.
Assessing and advising on potential joint ventures, mergers, and acquisitions.

Education and/or Work Experience Requirements:

Bachelor’s Degree in Business Development or Sales, or similar.
Master’s degree or MBA is an added advantage.
Minimum of 4+ years of experience as a Business Development Specialist.
Experience in the related industry is an added advantage.

Proficiency in integrated business management and CRM software.
Advanced knowledge of business development, marketing strategies, and brand expansion.
Experience in identifying profitable business opportunities and potential clients.
Exceptional ability to analyze market trends and competitor behavior.
Ability to maintain strong client relationships and establish industry partnerships.
Competency in negotiating and closing business deals.
Ability to advice on possible joint ventures, mergers, and acquisitions.
Exceptional interpersonal and communication skills.

Personal Characteristics:

Strong sense of personal integrity.
Attention to detail.
Good interpersonal and communication skills.
Team spirit and problem solving abilities.
Flexibility and adaptability

Success Criteria

To excel in this role, we expect you to:

Increase client portfolio by 35% within the first year of contract.
Maintain a customer satisfaction score of 95% or higher in post-sale surveys.
Consistently exceed monthly and quarterly sales goals while maintaining high client satisfaction scores.
Build long-term relationships with clients, demonstrated by repeat business and referrals.
Deliver accurate sales forecasts, identifying potential opportunities for business growth.

Job Title: Technical Support Specialist

Location: Dar-es-salaam, Tanzania

Job type: Contract based.

Duties and Responsibilities

Technical support specialist troubleshoots technical issues, provide timely customer feedback, and support the roll-out of new solutions, among other duties. The Technical support officers also liaises with customers directly, as well as creating written documentation hence requiring excellent written and verbal communication.

Troubleshooting technical issues related to respective solution.
Diagnosing and repairing system faults and errors.
Installing and configuring hardware and software solutions.
Speaking to customers to quickly get to the root of their problem.
Providing timely and accurate customer feedback.
Talking customers through a series of actions to resolve a problem.
Following up with clients to ensure the problem is resolved.
Supporting the roll-out of new solutions.
Providing support in the form of procedural documentation.
Managing multiple cases at one time.
Testing and evaluating new technologies.
Participating in team discussions and huddle sessions.
Participating in learning hour and knowledge sharing.

Education and/or Work Experience Requirements

Degree in computer science or information technology.
At least 3+ years of experience in technical support role
Certification in ITIL is required.
Certification in Project Management is advantageous
Prior experience in tech support, software design and support, or a similar role.
Proficiency in Windows/Linux/Mac OS.
Experience with remote desktop applications and help desk software.
Attention to detail, good problem-solving skills and a team player.
Excellent interpersonal & communication skills.

Personal Characteristics:

Strong sense of personal integrity.
Ability to multi-task.
Flexibility and adaptability
Passionate about trending technologies, especially open source

Job Title: Web & Graphics Designer

Location: Dar-es-salaam, Tanzania

Job type: Contract based.

Job Brief

We’re looking for a web graphic designer who is passionate about their work and takes pride in creating beautiful and user-friendly designs. The ideal candidate will have a strong portfolio of previous work, be highly creative, and have a good understanding of user experience and web standards.

Duties and Responsibilities:

Responsible for shaping the visual identity of Technologies products and brand. He/she is responsible for designing creative content for online campaigns, social media pages, print ads, websites, and videos. The Web & graphics designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts, web content, videos and photos. The role requires knowledge on website development especially content management system based websites.

Design and create visually compelling graphics, illustrations, and layouts for various digital and print media, including websites, mobile applications, social media, marketing collateral, and presentations.
Collaborate closely with cross-functional teams, including product managers, developers, and marketing professionals, to understand project requirements and deliver exceptional design solutions.
Conceptualize and develop design concepts, wireframes, and mock-ups, ensuring adherence to brand guidelines and design principles.
Develop and maintain websites; create graphic elements and design layouts for web pages, including icon and button design
Create and edit graphics, icons, infographics, and other visual elements to enhance user experience and communicate complex ideas effectively.
Develop and maintain a library of design assets, templates, and style guides for consistent branding across different platforms and channels.

Stay updated with the latest design trends, tools, and technologies, and recommend innovative design approaches to improve the overall user experience.
Conduct user research and usability testing to gain insights and optimize designs based on user feedback.
Collaborate with developers to ensure accurate implementation of designs (UI/UX), providing necessary assets and specifications.
Manage multiple projects simultaneously, prioritize tasks, and meet project deadlines while maintaining a high level of quality and attention to detail.

Education and/or Work Experience Requirements:

Bachelor’s degree in Graphic Design, Visual Communication, or a related field.
Proven work experience as a Graphics Designer, preferably in a technology-driven environment.
Proficiency in industry-standard design software
Strong portfolio showcasing a diverse range of design projects, including digital and print media.
Excellent understanding of design principles, typography, color theory, and layout techniques.
Solid knowledge of user-centered design principles and best practices for web and mobile interfaces.
Familiarity with responsive design and the ability to create designs optimized for multiple screen sizes.
Strong communication and interpersonal skills, with the ability to collaborate effectively with crossfunctional teams.
Detail-oriented mindset with excellent organizational and time management abilities.
Proactive and self-motivated, with a passion for staying updated with emerging design trends and technologies.
Ability to work independently as well as in a team environment as and when required.
Ability to pay close attention to detail for accuracy.
Excellent interpersonal skills and communication skills.

Personal Characteristics:

Strong sense of personal integrity, Attention to detail.
Ability to multi-task.
Good interpersonal and communication skills.
Team spirit and problem solving abilities, Flexibility and adaptability

How to Apply:

Qualified candidates are encouraged to submit their applications to info@tabono.co.tz. Please mention the job title in the subject line of your email. Only candidates who meet the requirements will be contacted.

Deadline: 30th January 2025

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