Relationship Officer
Platinum Credit LTD – Tanzania
Dar es Salaam
Platinum Credit Limited is a credit only Micro-Finance Company licensed in Tanzania under the Company’s Act
Title: Relationship Officer
Work Station: Dar es Salaam
Basic Job Functions
- Ensure that the portfolio is performing within the company acceptable limits
- Ensure conversions of pre-banking, demand and repossession buckets are within company acceptable limits.
- Ensure retention of customers
- Address customer concerns/complaints
- Provide support to all other functions of the department and company
- Provide support to all other functions of the department and company
- Ensure all new customers are on-boarded successfully within 3 days of allocation
- Ensure settlements are done timely and according to the company policies
- Ensure constant and frequent communication with clients providing complete, concise account information and guidance
- Prepare weekly portfolio performance reports
- Daily conversion reports
- Report on key findings, issues and concerns that arise
Job Qualification & Experience
- Diploma in Business Administration or any Business related field
- At least 2 years’ experience in sales and marketing
- Proficiency in computer applications.
Additional attributes
- Good communication skills
- Excellent in computations
- Literacy in Microsoft office applications
- Good time management skills
Relationship Officer Job Opportunity at Platinum Credit
Application Mode:
Qualifying candidates MUST send thier CV & Cover letter attached with all academic certificates.
All application MUST send through electronically through Email address: careers@platinumcredit.co.tz
Email subject: RELATIONSHIP OFFICER
Deadline: 2, February 2025
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