Customer Service and Operations Manager (CSOM) at Mkombozi Bank

Position: Customer Service and Operations Manager (CSOM)

Location: Morogoro branch

Job Title: Customer Service and Operations Manager (CSOM)

Education:

– Holder of Bachelor of Commerce and Finance, Economics, Business administration or its equivalent
– CPA (T)/ACCA holder; Master’s degree in relevant field will be an added advantage Experience: Should possess at least 5 years of work experience in financial Management with at least 3 years in supervisory level

Job Responsibilities

• Strong knowledge of banking operations, YC, AML, and compliance regulations
• Excellent leadership and team management skills
• Proficiency in branch cash management, reconciliation, and financial controls
• Strong customer service orientation withthe ability to handle complex inquiries and issues
•Ability to manage risk and implement security and control measures effectively

How to Apply :

Send CV and Cover letter to the below email.

Qualified candidates MUST send their CV & Cover letter attached with all academic certificates through;

Email: recruitment@mkombozibank.co.tz

Subject: Customer Service and Operations Manager (CSOM)

Deadline: 28th February 2025.

Email: recruitment@mkombozibank.co.tz

Join our team today.NB: Only shortlistedcandidateswill be contacted given the volume of applications.