About the Company
Letshego Tanzania Limited (LTL) T/a Faidika commenced operations in Tanzania in 2006 and has been a subsidiary of Letshego Holdings Limited (LHL), an International Financial Services Centre-accredited holding company, since inception. Faidika predominantly offers unsecured consumer loans, using the deduction at source model, to its customers. Through these convenient and appropriate loans, the company has managed to grow its customer base to more than 45,000 Tanzanians and is one of eleven LHL subsidiaries that offer financial services across Southern, East and West Africa with lending and deposit-taking subsidiaries.
Job Description: CREDIT MANAGER
Letshego Tanzania Limited (LTL) T/a Faidika commenced operations in Tanzania in 2006 and has been a subsidiary of Letshego Holdings Limited (LHL), an International Financial Services Centre-accredited holding company, since inception. Faidika predominantly offers unsecured consumer loans, using the deduction at source model, to its customers. Through these convenient and appropriate loans, the company has managed to grow its customer base to more than 45,000 Tanzanians and is one of eleven LHL subsidiaries that offer financial services across Southern, East and West Africa with lending and deposit-taking subsidiaries.
Job Description: CREDIT MANAGER
Purpose of the Job:
- To be accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses
- To implement the strategic goals and objectives which encompasses the achievement of the Group Credit Policy requirements
- Maintain a department organizational structure sufficient to meet all goals and objectives
- Properly motivate the credit and collections staff
- Measure department performance with appropriate metrics
- Provide for ongoing training of the credit staff
- Manage relations with credit reporting agencies
- Manage relations with the sales department
- Align Group Credit Policy requirements and procedures in line with country regulations and laws.
- Develop a strategic plan for credit management.
- Maintain credit control by checking and approving the accuracy of all required reports such as 100% report, AAA report. Drop off report. Amendments/ un-deducted recon. late payers report, Credit report. Zero payments payment, Write off report.
- Review and follow-up on late payers, Bad debts, Undeducted and drop off, Balance adjustments for ministries and participating employers.
- Review and submit bad debts for recovery through collection agencies and pension funds.
- Develop and maintain relationship with key stakeholders in the loan approval and uploading life cycle to enable smooth approval and uploading.
- Develop and maintain relationship with key players in the monthly collection process to ensure all payments are collected in full and on time.
- Submission of drop and un-deducted lists for Tanzania
- Timely and accurate communication from the department to the branch offices to enable timely action for un-deducted and uploading at the branches.
- Achieve targets by performance management, motivation and retention of staff.
- Mentorship, coaching and training.
- Correction resources of staff.
- University Graduate from a recognized and well established University.
- A minimum of 5 years continuous relevant experience, with at least 1 year senior Executive level preferable from financial institution.
- Job holders should seek to gain knowledge in Macro and Micro planning time horizon to prioritise activity.
- Proven team player with the ability to work in fast-paced environment.
- Ability to build relationships with the internal and external stakeholders.
- Strong communication skills, both verbal and written.
- Excellent leadership and organisational skills.
- Highly computer literate in excel, word power point etc.
- Ability to support the country team in raising staff engagement.
Interested and qualified applicants are requested to submit their application explaining why they are the best fit for the position by 3rd June, 2019 through email address:TZ.Human.Resources@letshego.comDisclaimer: This Job Description is not an in-depth list of the duties and responsibilities associated with the position. Only Short-listed candidates will be contacted.
JOB DESCRIPTION: LEGAL OFFICER
Reports to: Company Secretary and Head of Legal Purpose of the Role:
The Legal Officer is responsible for various legal activities including defending Faidika interests in various Courts/ Tribunals, supervising all Faidika Court cases of the company and report to Head of Legal. Providing Legal advice and awareness. Reviewing documents, contracts and any other work as assigned.
Key Accountabilities:
Legal activities
- To ensure the completeness and legality of the documents especially the contracts and other elements in relation with security and collaterals.
- To represent the company in Court or Tribunals in various cases against Faidika.
- To manage the relationship with the External Lawyers on cases handled in coordination with them, especially to develop a comprehensive report for lawyers, should the Company have to go to Court.
- Give legal opinion on several contracts and agreements.
- To ensure compliance with regulations of all the contracts including the client’s agreement.
- To review all legal documentation in the Company (Faidika).
- Issue 60 days demand letter and follow up on them. Organization activities
- To manage the relationship with Recovery Unit and branches in legal matters.
- To organize and control the activities of the unit (including proper management of documentation)
- To make sure the recovery procedures are applied by the Recovery unit staff as well as the branch staff.
- To provide to Head of Legal report on legal proceedings. Training activities
- To prepare and review training materials in the area of legal activities.
- To perform training sessions in all legal matters.
- To meet personal as well as the Unit’s objectives (quantitative and qualitative) determined by operations department
- Capability to negotiate effectively with clients, guarantors, valuators and auctioneers
- To have the Recovery unit respect the law and avoid Letshego Tanzania Limited t/a Faidika being taken to court.
- Excellent interpersonal and communication skills
- Able to take direction and work independently with little or no supervision
- Highly organized and detail-oriented
- Ability to abide by policies and procedures and have them respected by supervisees
- Ability to promote and ensure a clear, transparent and accurate information on each client
- Aptitude to work under pressure
- Capacity to communicate efficiently, both orally and in writing
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Bachelor’s degree in law/LLB.
- Post- graduate diploma in Legal Practice
- An Advocate licensed to practice Law in Tanzania.
- A previous professional experience in a microfinance institution is a plus
- Proficient with Microsoft office, excel and power point environment
- Working experience of not less than 5yrs in banking, financial institutions or related industries.
Interested and qualified applicants are requested to submit their application explaining why they are the best fit for the position by 3rd June, 2019 through email address:TZ.Human.Resources@letshego.comDisclaimer: This Job Description is not an in-depth list of the duties and responsibilities associated with the position. Only Short-listed candidates will be contacted.
JOB DESCRIPTION: IT OFFICER
PRIMARY RESPONSIBILITIES:
The IT Officer shall be the first point of contact for all MIS related issues. He/she shall be responsible for the information systems user support for all LTL systems. Key focus areas are: user training on existing and new systems, responding to and addressing all escalated system issues and needs and ensuring MIS support remains constant.
Key Responsibilities
- Provide 1st level support to all office assistants, back office, and finance personnel using the MIS system and all hardware related issues
- Ensure Daily backup of LTL Servers, Shared user documents and key user’s laptops and PCs.
- Installation, maintenance, troubleshooting of PCs, printers, routers, access points, cabling and other software and hardware
- LAN and WAN installation and maintenance
- Provide periodic training for Back Office and Branch Personnel on system functions, upgrades, and changes
- Taking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
- Assist in testing for all network and infrastructure changes
- Assist in implementation of any system changes in Kenya
- Ensure system maintenance issues are reported via the in-house tracking system and escalated if necessary to the IT Manager Kenya or Network and Infra resource in group.
- Work closely with the country IT Manager and Group IT resources to ensure IT system meets institutional needs and standards.
- Testing and evaluating new technology.
- Conducting electrical safety checks on computer equipment and UPSs
- Ensure that Branch Office Administrator receive on-time technical support.
- Train all system users in system functionalities and any new technologies or upgrades.
- Report activities and challenges to supervisor on a regular basis
- Ensure adherence to IT Policy by all staff
- Perform any other duty that may be delegated by the immediate supervisor or any other authorized manager at LTL
- Manage all Kenya network and infrastructure issues and ensure they are reported through the in-house tracking system and then onwards if necessary to the IT Manager
- Work to continually improve efficiencies through technology and innovative concepts
- Bachelor degree in Information Technology, Computer Science, or related field.
- A previous professional experience in an added advantage
- Proficient with Microsoft office, excel and power point environment
- Working experience of not less than 3years.
Interested and qualified applicants are requested to submit their application explaining why they are the best fit for the position by 3rd June, 2019 through email address:TZ.Human.Resources@letshego.comDisclaimer: This Job Description is not an in-depth list of the duties and responsibilities associated with the position. Only Short-listed candidates will be contacted.
