POSITION: Chief Officer- Mobile Financial Services
JOB PURPOSE
As
Chief Officer: Mobile Financial Services (MFS) You are responsible for
growing and managing Tigo Pesa business and management of all resources
under the MFS department as well as responsible for planning and
execution of the company’s business strategy.
THE WAY WE WORK
You
are open-minded, passionate and the way you work energizes others. You
are committed to the timely delivery of a job well done. You behave with
integrity and transparency. You lead by example and promote the
“bottom-up” approach to work that has made Tigo a leader in every market
in which we operate.
CORE TASKS & RESPONSIBILITIES
1. Strategy
· Leads development of the strategic plan for the Mobile financial services business unit as well as the detailed operational plan
· Facilitates
the execution of the strategy by working collaboratively with other
Exco members and ensuring that strategy is communicated and understood
through ought the organization
· Ensure that operational metrics are in place to measure performance and progress of the strategic goals
· Engaged
external business, industry experts and government stakeholders on the
opportunities and risks in the Mobile financial services
· Act as a key adviser to the CEO on changes in operation landscape, market reactions and global market trends
2. Operations Management
· Provide day to day leadership and management of the MFS business unit
· Design and enhance business operations and policies to help MFS expand into new regions
· Develop a strong risk and governance framework to ensure that MFS is compliant to regulations and company policies
· Develop and implement annual budget and operational plan
· Expand the current MFS product offering into financial services and insurance
3. People management/leadership
· Lead, Inspire and coach a team of high calibre professionals, creating succession to key roles in the department
· Provide clear direction in strategic goals, translating and positioning them into business performance measures
· Build strong relationship with key stakeholders and peers in the executive management
· Provide leadership and adherence to company Code of conduct, Anti-bribery and corruption, as well as Anti-money laundering
QUALIFICATIONS, EXPERIENCE AND COMPETENCIES
• Bachelor’s Degree (or equivalent) in Finance, Banking, Marketing or Business Administration.
• Master’s degree is required: Finance or Commercial.
• At least 7 years’ experience in senior management roles.
• Senior managerial experience with field and operation experience preferable in FMCG.
• Ability to produce accurate and timely information in a high dynamic work environment.
• Ability to communicate, influence, and lead teams
• Capacity to synthesize broad ideas into simple concepts to articulate proper communication to multiple audiences
• Ability to identify customer insights to be used as input for key initiatives or future strategy
• Mature ability to identify industry trends and customer insights as input for strategy going forward
• Strong numeric and analytical skills
• Strong interpersonal and ability to work effectively with a wide range of teams and people
• Be able to zoom-out to view the “big picture” while maintaining the capacity to zoom-in on key details
• Mature ability to work collaboratively with management teams
• Exceptional time management and organizational skills
• Ability to make effective and persuasive speeches and presentations to senior management
• Ability to coach and create high-impact leaders that build on positive teamwork and collaboration
• Full ability to speak, read, and write in English language is a must
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices"
Only Successful Candidates will be contacted
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