Nafasi 25 za ajira Jamii Forums Media

 

Position: CONTENT MANAGER/MODERATER (6)

OVERVIEW

JamiiForums is a non-governmental organization that promotes and advocates for Freedom of Expression, Internet governance, Internet Freedom, Digital Security, Digital Protection and ICT-for-Democracy. JamiiForums works to have an informed, engaged and entertained community.

As internet penetration grows in Tanzania, more content is getting online – JamiiForums platform being among channels getting more content that needs to be fact-checked, well-structured and balanced.

JamiiForums is currently hiring Content Managers (moderators) to work on the user-generated content on the platform with the end goal of having quality content while ensuring discussions follow Community Engagement Guidelines and our Platform’s Editorial Policy.

RESPONSIBILITIES

A Content Manager is responsible for maintaining content order on the assigned forum(s) by handling content and users. The CM reports to the Production Manager.

The following are the Responsibilities of a Content Manager:

• Monitoring, Editing, updating all content on JamiiForums according to the Editorial Policy
• Maintaining order throughout the proceedings of discussions by ensuring that members abide by Community Engagement Guidelines/Forum Rules
• Engaging members in different discussions on the news and various agendas on the forums when necessary
• Ensuring that the interactions remain within the identified theme and focus.
• Alert on any Newsworthy content such as Breaking News to all Staff; this includes recommendation of content to be shared/disseminated on our Social Media Platforms

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

• Qualifications, Experience & Skills
• Aged 23 years and above
• Editorial Skills and Experience are given a priority
• Bachelor's degree. (Preferably in Education, Mass Communication, Journalism or any other field)
• An active member of JF with a Minimum 3 years of membership is an added advantage
• Very good command of English and Swahili languages; English proofreading is a plus
• Very good computer skills (MS Office, Internet)
• Well organized and Persistent
• Can work under pressure to meet deadlines
• MUST be impartial

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Position: FIELD RESEARCH ASSISTANT-Temporary Posts (4)

OVERVIEW

JamiiForums aims to nurture and mentor the youth into young leaders with better understanding of the Internet, laws and regulations affecting the cyber space which all go line with Jamii Forums strategy in promoting and advocating for Freedom of Expression, Internet governance, Internet Freedom, Digital Security, Digital Privacy and ICT-for-democracy. The intern will be assigned according to interest and attributes towards what best they can do.

RESPONSIBILITIES
The following are the Responsibilities of an intern

• Seeks information from mentors and colleagues regarding the history, purpose and mission of JamiiForums
• Works with social media engagers and content moderators in ensuring discussions on the forum and social media outlets run smoothly
• Helps the programs team implement program events and activities by giving support
• Participates in in-house meetings where local issues are identified and prioritized, and program results and plans are discussed
• Assists in preparations for planned events and activities by gathering information, assembling materials, contacting participants, and soliciting support from external sources.

QUALIFICATIONS, EXPERIENCE AND SKILLS

• A degree in Education, Journalism ar related field
• An active member with a Minimum of 1 year of membership on JamiiForums
• Very good command of English and Swahili languages; English proofreading is a plus
• Very good computer skills (MS Office, Internet)
• Well organized and Aggressive
• MUST be impartial

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Position: SOCIAL MEDIA ENGAGER (4)

OVERVIEW

A Social Media Engager oversees all Social media activities of all JamiiForums outlets and makes sure all Social Media Platforms are active all the time and the content falls in line with our policies and values. The SME reports to the Content Production Manager.

RESPONSIBILITIES
The following are the Responsibilities of a Social Media Engager:

• Provide input in creating a comprehensive social media strategy to define programs that use online techniques to increase visibility and traffic across platforms
• The primary responsibility is to manage and implement engagement as stipulated in the organization’s social media strategy
• Generate, edit, publish and share content (original text, images and video) that encourages community members to take action
• Identify potential opportunities within Social Media Platforms
• Identify potential risks across platforms (be it - political, racial, religious or gender)
• Provide input in creating a comprehensive social media strategy to define programs that use social media marketing techniques to increase visibility and traffic across platforms
• Perform any other tasks assigned by the management

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Qualifications, Experience & Skills

• Age between 23 and 35 years
• A proven track record in social media management
• Experience and creativity in planning, managing and executing successful social media campaigns
• A bachelor's degree and 1 to 3 years of experience in journalism, public relations, communications or any other related field (not limited to)
• Deep passion for Jamii Forums' mission and vision and MUST be a member of JamiiForums.com for over 3 years
• Ability to work with minimal supervision; independent and confident
• Ability to think strategically and are results driven
• A team-player with an ability and desire to work effectively in a fast-paced and modern environment
• Must be organized, detail-oriented and deadline-driven

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Position: INTERNS (4)

OVERVIEW

RESPONSIBILITIES
The following are the Responsibilities of an intern

• Seeks information from mentors and colleagues regarding the history, purpose and mission of JamiiForums
• Works with social media engagers and content moderators in ensuring discussions on the forum and social media outlets run smoothly
• Helps the programs team implement program events and activities by giving support
• Participates in in-house meetings where local issues are identified and prioritized, and program results and plans are discussed
• Assists in preparations for planned events and activities by gathering information, assembling materials, contacting participants, and soliciting support from external sources.

QUALIFICATIONS, EXPERIENCE AND SKILLS

• A degree in Education, Journalism ar related field
• An active member with a Minimum of 1 year of membership on JamiiForums
• Very good command of English and Swahili languages; English proofreading is a plus
• Very good computer skills (MS Office, Internet)
• Well organized and Aggressive
• MUST be impartial

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Position: CONTENT QUALITY CONTROLLER (2)

RESPONSIBILITIES

The following are the Responsibilities of a Content Quality Controller

• Review incoming user-generated content from a qualitative perspective in order to make sure that it meets standards
• Monitoring, Editing, updating all content on JamiiForums according to Company’s Editorial Policy so as to maintain Quality of Content from the site by our clients.
• Keep moderators informed over content/topics that need to be removed, modified, closed or need quick response in case they have not been attended
• Monitor and review content to be shared on social media outlets to make sure it meets our standards.
• Updating and improving the quality of posts for archiving
• Suggesting changes to be done to the forums or social media pages due to member or content managers’ demands
• Provide guidance to content managers on what threads they should work on, how they should solve uncertainties, live stream of events and other things they may face
• Replying to members on queries related to content management
• Providing weekly content and engagement analysis to Content Production Manager and Content Monitor 

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Aged 27 years and above
• Editorial Skills and Experience are given a priority
• Bachelor's degree. (Preferably in Education, Mass Communication, Journalism or any other field)
• An active member of JF with a Minimum 3 years of membership is an added advantage
• Very good command of English and Swahili languages; English proofreading is a plus
• Very good computer skills (MS Office, Internet)
• Well organized and Persistent
• Can work under pressure to meet deadlines
• MUST be impartial  

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Position: TRANSCRIBER (2)

RESPONSIBILITIES

A transcriber is responsible for note taking on all engagements organized by or attended by JamiiForums and providing written versions of audio or video recordings or live broadcasts of meetings, events or conversations.

The following are the Responsibilities of a Transcriber

• Listen to recorded dictations to interpret and transcribe them, translating any industry-specific jargon into long-form text, such as legal terms
• Attend events or meetings on behalf of JamiiForums and provide written format translation to all conversations
• Assist rapporteurs by providing text covering all activities at events organized by JamiiForums
• Work closely with Content Quality Controllers in increasing content value by converting content on JamiiForums from Audio/Video to text
• Other tasks as assigned by Content Production Manager

QUALIFICATIONS, EXPERIENCE & SKILLS

• Bachelor's degree. (Preferably Mass Communication, Journalism or related field)
• An active member with a Minimum 3 years of membership on JamiiForums
• Listening and writing skills
• Very good command of English and Swahili languages; English proofreading is a plus
• Very good computer skills (MS Office, Internet)
• Well organized and Persistent
• Detail oriented
• Time management
• Can work under pressure
• MUST be impartial

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Position: CONTENT MONITORING & EVALUATION MANAGER (1)

OVERVIEW AND JOB PURPOSE

RESPONSIBILITIES

The following are the Responsibilities of the Content Impact Manager

• To monitor the flow of discussions on all the forums on JamiiForums.com and noting down any necessary factors that affect impact of posts
• To monitor news and find results or actions taken as a result of JamiiForums content
• Give input on the day-to-day execution of social media messaging such as posting relevant content on outlets e.g. Facebook, Twitter, Instagram, Telegram and other social platforms
• Stay current on all social media trends; generate innovative ideas for driving engagement on the social platforms by analyzing statistics
• Propose necessary changes on the contents and topics posted on the forums such as amendments and removal of threads, edits, merging or moving the posts to the appropriate thread
• Produce regular internal monthly reports showing the impact of JamiiForums content for members, Government officials and different institutions
• Produce monthly reports on performance of content on all JamiiForums’ social media channels and recommendations for the social media team to increase performance
• Give presentations on behalf of JamiiForums on meetings with stakeholders and partners where necessary 

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Aged 25 years and above.
• Editorial skills and experience with Twitter, Facebook and Instagram social media are given a priority.
• Bachelor's degree. (Preferably in Education, Mass Communication, Journalism or any other related field)
• An active member with a Minimum 3yrs of membership on JF is an advantage
• Very good command of English and Swahili languages; English proofreading is a plus
• Very good computer skills (MS Office, Internet)
• Well organized and Persistent
• Good data presentation and analysis skills
• Can work under pressure to meet deadlines
• MUST be impartial  

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Position: ADMINISTRATIVE ASSISTANT (1)

OVERVIEW

RESPONSIBILITIES

The Administrative Assistant maintains office operations by receiving and distributing communications, maintaining supplies and equipment, picking up and delivering items and serving customers, visitors and employees. Supports managers and employees through a variety of tasks related to organization and communication. The Administrative Assistant reports to the Operations and Programs Director (OPD)

The following are the Responsibilities of the Administrative Assistant:

• Ordering supplies to ensure that the office has the proper materials and essentials to maintain efficiency
• Receiving calls and forward those calls to the necessary party
• To maintain client satisfaction by making sure their queries are taken care of.
• Organize and manage to bill and overseeing that payments are made promptly
• Office Equipment and furniture Management
• Other duties as assigned by the OPD 

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
Qualifications, Experience & Skills

• Aged 24 years and above
• Should have a minimum of Diploma
• Organization skills, charming and Flexible
• Very good command of English and Swahili languages
• Basic skills on the use of the computer/internet/mobile applications
• Being a member of not less than 6 months on JamiiForums is an added advantage
• Women are encouraged to apply

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Position: CONTENT PRODUCTION MANAGER (1)

OVERVIEW AND JOB PURPOSE

RESPONSIBILITIES
The Content Production Manager reports to the Operations and Programs Director and occasionally to the Executive Director.

The following are the Responsibilities of the Content Production Manager

• To supervise and monitor the flow of discussions on all the forums on JamiiForums.com through making sure Content Quality Controllers are responsible for the platforms in maintaining the platform standards
• Make sure the day-to-day execution of social media messaging such as posting relevant content on outlets e.g. Facebook, Twitter, Instagram, Telegram and other social platforms
• Stay current on all social media developments and best practices; generate innovative ideas for driving engagement on the social platforms
• Propose necessary changes on the contents and topics posted on the forums such as amendments and removal of threads, edits, merging or moving the posts to the appropriate thread
• Monitor and report content trends including that of social media using tools that will be custom made for the task
• Make sure the team responds to user inquiries/comments on issues raised by JamiiForums clients
• Make sure all content-based staff draft engaging content for external communications and social networking platforms
• Enforce building and maintenance of relationships with high profile users including corporate organizations registered at JamiiForums
• Plan, follow-up and make sure in-house trainings are executed
• Produce regular internal monthly reports regarding overview of the JamiiForums Platform and Content Managers performance and activity
• Produce monthly reports on performance of content on all JamiiForums’ social media channels

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

• Aged 25 years and above
• Editorial skills and experience are given a priority
• Bachelor's degree. (Preferably in Education, Mass Communication, Journalism or any other related field)
• An active member with a Minimum 3yrs of membership on JF is an advantage
• Very good command of English and Swahili languages; English proofreading is a plus
• Very good computer skills (MS Office, Internet).
• Well organized and Persistent
• Can work under pressure to meet deadlines
• MUST be impartial

 GENERAL INFORMATION

 

REMUNERATION
An attractive and competitive remuneration package will be offered to a successful candidate as per Jamii Forums salary scales.

MODE OF APPLICATION
Potential candidates should apply by sending an updated CV and a cover letter to: vacancies@jamiiforums.com. The application email should be titled "Application for a Content Manager Post". DO NOT send us your username(s) on JamiiForums.

DEADLINE OF APPLICATIONS
The Closing date is the 27th of July, 2019 EoD. Only successful applicants will be contacted for an interview. Successful candidates should be ready to start work immediately (preferably August 2019)