Do you want to Join a team of enthusiastic people serving the vulnerable women in the community through provision of maternity services, treatment of obstetric fistula and other birth related injuries with love, compassion and kindness? If you think you got the qualifications, dedication and kindness to share with people who needs and appreciates it, you are welcomed to work with Maternity Africa.
POSITION: HOSPITAL RECEPTIONIST
This role plays a major part in presenting the image of our organization as it involves a lot of interactions with our clients. We therefore require a candidate with a pleasant personality, understands the concepts of customer care, able to be firm without coming across as arrogant and rude to the clients/patients and communicates effectively.
- Patients Data Entry
- Receive all patients arriving at the hospital in office hours.
- Provide a file with initial patient information for every new admission to the ward or patients being seen in Gynecologist clinic
- Collect the files of discharged patients from the ward, and enter all relevant data in the Data base
- Maintain order and a good filing system of all patient files
- Direct patients to the appropriate department when they arrive
- Keep good records of all Antenatal Clinic (ANC) patient numbers
- Take and relay messages
- Provide information to callers
- Greet persons entering hospital
- Direct persons to correct destination
- Monitor visitor access and maintain security awareness
- Provide general administrative and clerical support
- Schedule clinical appointments
- Control inventory relevant to reception area
- Tidy and maintain the reception area
- Perform any other duties as directed by the supervisor
Qualifications and Requirements:
- Minimum of a Certificate or Diploma in Medical Records or Health Information Systems. Any qualifications in Front Office Receptionist, Customer Care or Social Work will be an added advantage.
- Minimum of four (4) years working experience.
- Knowledge of administrative and clerical procedures.
- Strong computers skills.
- Competent in customer service principles and practices.
- Strong interpersonal Skills.
- Effective verbal and written communication skills.
How to Apply:
Interested
candidates are kindly requested to send their cover letter (Max of a Page),
Curriculum Vitae (Max of 4 pages), Professional Certificates to recruitment@maternityafrica.org.
Application should be sent by 8th August, 2021. If you do
not hear from us within a month from the closing date please consider your
application unsuccessful.
