Contract type: Consultancy
Level: Consultancy
Location: United Republic of Tanzania
Categories: Knowledge Management
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, Innovation.
Innovation unit at UNICEF has been a driving force behind many successful initiatives. Like in most innovations, the majority of those remain as concepts or as pilots that are required to be learned to minimize chance of repetition and of error. At the same time, there are a few innovations that are successful and have been brought to scale. These should be shared and learned with the intention of further sustaining them and possibly even to take successful innovations to new locations and adjust to other programmes. In order to facilitate this learning, UNICEF launched in 2020 the INVENT platform. INVENT is UNICEF’s global inventory for innovation and T4D projects, it helps focus investments in innovation in line with the organization strategic priorities. INVENT includes innovations of all types: physical product, programming, frugal, innovative financing, data, and digital. INVENT enhances the global visibility of innovative country and regional projects, with the aim of identifying initiatives that have the potential for multi-country and global scale. UNICEF Tanzania has already submitted its catalogue of innovations to INVENT, but some require regular update and there are new interventions that should be catalogued.
In addition to this, UNICEF Tanzania has a regular need of creating data products that support programmes. Real time data collection efforts are continuous and, to name only a few, WASH, C4D, U-Report and COVID-19 Resource Mobilization pillar regularly require support to create and maintain data collection and visualization tools.
Thirdly, the data generated in these activities lead to insights and information. This information needs to be conveyed to users to sustain important feedback loops. This is done be conveying the information back to users through UNICEF’s engagement channels, namely U-Report and U-Report related social media.
How can you make a difference?
The purpose of the consultancy is three-fold. The first and immediate expected outcome is that UNICEF Tanzania updates the documentation regarding its Innovation Portfolio and completes any required documentation update on the INVENT platform.
The second outcome out of this consultancy is that the consultant will be able create data tools and visualization systems that generate insights that inform and support programmes in decision making. These will include WASH data collection and monitoring system, C4D activities matrix and U-Report.
The third and final foreseen outcome of this consultancy will be the engagement with U-Report’s audiences via SMS, WhatsApp, Facebook, Twitter and/or other channels deemed relevant. This engagement will be done through the production, revision, editing and publishing of relevant, child friendly content.
MAIN OBJECTIVES, DELIVERABLES AND TIME FRAME
Main objectives:
The consultancy will be expected to support the Knowledge management unit with the below main activities.
1. With the support of the Innovation and Knowledge management Specialist, review, and update information in INVENT
1.1. List all projects in portfolio and identify programme stage.
1.2. Update portfolio projects.
1.3 Regularly conduct landscaping exercises to identify upcoming innovations and requirements for documentation in INVENT.
2. Jointly with programme owners design, develop, implement, and maintain data information systems
2.1. Through interviews document the user and business requirements for data and information systems.
2.2. Prepare draft documentation about the programme and jointly revise with Innovation and Knowledge Management Specialist
2.3. Identify suitable data visualization platforms and hosting solutions
2.4. Create data collection tools and data dashboards. Provide training to end users and data managers if required
3. Engage UNICEF target audiences with relevant information
3.1. Build content for U-Report audiences via SMS, WhatsApp, Facebook, Twitter and/or other channels deemed relevant.
3.2. Support digital engagement through U-Report social media channels.
3.3. Create data visualization and information insights based on U-Report data.
DELIVERABLES AND TIME FRAME.
| Deliverable (Duration) | Detailed breakdown of deliverables | Date | Amount in (%) |
| Payment 1 (10 Days) | Inception Report and Consultancy workplan | 14 November | 11% |
| Payment 2 (63 days) | Quarterly report INVENT update – Document the status and relevant information about the programmes Prepare and upload draft documentation about programmes and jointly revise with Innovation and Knowledge Management Specialist Quarterly Data Products report: – Report on status of data an information product identifying bottlenecks and enablers – Screenshots of dashboards – Upload data collection forms onto shared drives. Quarterly Media Engagement report: -Overview on the content shared on Facebook, Twitter, and Instagram -Indicating social media reach on Facebook, Twitter, and Instagram -Number of followers on Facebook, Twitter, and Instagram Information dissemination session report for all staff about INVENT and existing, ongoing innovative programmes in Tanzania Country Office | 4th Feb 2022 | 18% |
| Payment 3 (63 days) | Quarterly report INVENT update – Document the status and relevant information about the programmes – Prepare and upload draft documentation about programmes and jointly revise with Innovation and Knowledge Management Specialist Quarterly Data Products report: – Report on status of data an information product identifying bottlenecks and enablers – Screenshots of dashboards – Upload data collection forms onto shared drives. Quarterly Media Engagement report: -Overview on the content shared on Facebook, Twitter, and Instagram -Indicating social media reach on Facebook, Twitter, and Instagram -Number of followers on Facebook, Twitter, and Instagram. Information dissemination session report for all staff about INVENT and existing, ongoing innovative programmes in Tanzania Country Office | 4th May | 18% |
| Payment 4 (63 days) | Quarterly report INVENT update – Document the status and relevant information about the programmes – Prepare and upload draft documentation about programmes and jointly revise with Innovation and Knowledge Management Specialist. Quarterly Data Products report: – Report on status of data an information product identifying bottlenecks and enablers – Screenshots of dashboards – Upload data collection forms onto shared drives. Quarterly Media Engagement report: -Overview on the content shared on Facebook, Twitter, and Instagram -Indicating social media reach on Facebook, Twitter, and Instagram -Number of followers on Facebook, Twitter, and Instagram | 4th August | 18% |
| Payment 5 (52 days) | Quarterly report INVENT update – Document the status and relevant information about the programmes – Prepare and upload draft documentation about programmes and jointly revise with Innovation and Knowledge Management Specialist Quarterly Data Products report: – Report on status of data an information product identifying bottlenecks and enablers – Screenshots of dashboards – Upload data collection forms onto shared drives. Quarterly Media Engagement report: -Overview on the content shared on Facebook, Twitter, and Instagram -Indicating social media reach on Facebook, Twitter, and Instagram -Number of followers on Facebook, Twitter, and Instagram End of Consultancy Report (max 10 pages, excluding annexes) detailing success, failures, bottlenecks, and enablers for Invent, Data and Engagement activities under Innovation portfolio | 21st October | 18% |
| Payment 6 | 3 Travel Reports with maximum 3 pages, any rich media should be included as an annex. Reports should detail locations visited, people met, findings and recommendations. | Up to 5 working days after travel completion | 17% |
PAYMENT SCHEDULE.
Payments will be made upon submission and acceptance of the specified deliverables in the table above under section TASKS, DELIVERABLE AND TIME FRAME. UNICEF reserves the right to withhold all or portion of payment if performance is unsatisfactory, if work/output is incomplete, not delivered or for failure to meet deadlines.
SUPERVISION.
The consultant will directly report to UNICEF Tanzania Knowledge management & Innovation specialist and the second supervisor is UNICEF Tanzania Innovation Officer.
EVALUATION PROCESS AND METHODOLOGY.
Proposals will be both technically and financially evaluated. The technical part will carry a weight of 75%, in which the consultant will put clear his/her technical approach to ensure quality attainment of each deliverable and the consultancy in totality. The financial part will carry 25% showing proposed budget breakdown of consultancy cost for each deliverable and eventual total consultancy cost. This will make a total of 100%.
| Technical Proposal | Points |
| Qualifications | 15 |
| -Graduate in Computer Science; | 15 |
| Experience | 60 |
| -Relevant experience in Human Centered Design, namely interviewing and documenting programme activities; | 15 |
| -Experience with mobile technologies and database management systems; | 10 |
| -Experience with social media content management | 10 |
| -Previous experience in preparing and creating content on SMS based technology | 10 |
| -Minimum 6 months pre-professional experience (internships, fellow programmes, volunteering) | 15 |
| Total | 75 |
Financial Proposal will be assessed as per the following criteria the lowest financial proposal will receive the maximum points, i.e. 25 points. And the other proposals are rated as follows:
P= y(x/z)
Where P = points for the financial proposal being evaluated.
y= maximum number of points for the financial proposal
x= price of the lowest price proposal
z= price of the proposal being evaluated
LOGISTIC AND LOCATION.
The consultant will be based in Dar es Salaam but will be also expected to travel to different locations.
MEDICAL EVACUATION COVERAGE.
The consultant will be required to submit the proof of medical/Health Insurance with medical evacuation coverage.
To qualify as an advocate for every child you are expected to have the following:
- Graduate in computer science by a Tanzanian University
- Relevant experience in Human Centered Design, namely interviewing and documenting programme activities
- Experience with mobile technologies and database management systems.
- Experience with social media content management .
- Previous experience in preparing and creating content on SMS based technology .
- Working knowledge of RapidPro, Data Studio and ODK.
- Minimum 6 months pre-professional experience (internships, fellow programmes, volunteering) .
- Fluency in Kiswahili and English.
- Previous internship, professional or volunteering experience with CSO’s, NGO’s or United Nations agencies is desirable.
For every Child, you demonstrate…
UNICEF’s values of Care, Respect, Integrity, Trust, and Accountability (CRITA).
The UNICEF competencies required for this post are…
Builds and maintains partnerships, demonstrates self-awareness and ethical awareness, innovates, and embraces change, drive to achieve results for impact, manages ambiguity and complexity, thinks, and acts strategically, work Collaboratively with others.
To view our competency framework, please click the link below.
https://www.unicef.org/careers/media/1041/file/UNICEF%27s_Competency_Framework.pdf
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo rigorous reference and background checks. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks:
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
Individuals engaged under a consultancy or individual contract will not be considered “staff members” under the Staff Regulations and Rules of the United Nations and UNICEF’s policies and procedures, and will not be entitled to benefits provided therein (such as leave entitlements and medical insurance coverage). Their conditions of service will be governed by their contract and the General Conditions of Contracts for the Services of Consultants and Individual Contractors. Consultants and individual contractors are responsible for determining their tax liabilities and for the payment of any taxes and/or duties, in accordance with local or other applicable laws.
Deadline: 02 Nov 2021 E. Africa Standard Time
