Position: Housekeeping Supervisor
About the job
REPORTS TO : Operations Manager/Front office manager
POSITION SUMMARY:
Supervises all housekeeping employees,plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and occasionally assist junior staff in room cleaning and management of requisition supplies.
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Responsibility & Authority:
Responsible for cleanliness, orderliness and appearance of the entire Hotel.
Ensure that rooms are made as per company standard.
Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
Organize inventories with Accounts and General Store for linen, uniform and fixed assets.
Pay particular attention while organizing pest eradication activities.
Develop and implement Housekeeping systems and procedures
Prepare reports for management information.
Assist Purchase department in selecting suppliers for items related to Housekeeping.
Plan, control and supervise Horticultural activities.
Attending and resolving guest complaints by coordinating with front office department.
Verification of supplies consignments.
Organize on-the job training and evaluate its effectiveness.
Approval of the Functional Manual of the department.
Recommend recruitment of new personnel.
Other Routine Responsibilities:
Daily inspection of public areas .
Daily briefing of Supervisors/ Executives.
Coordinating the preventive maintenance schedule of rooms and a public area with the maintenance department.
Immediately attending to guest requests.
PREREQUISITES:
Strong Leadership abilities and organizational skills while working under pressure, thinks out of the box and Able to drive change and look for operational efficiencies/synergies across the network.
Education:
Three Years Degree or diploma in hotel management,
EXPERIENCE:
Minimum 3 to 5 years of experience of which at least 2 to 3 years in a similar role. Strong Operational Knowledge. An attractive salary package await a qualified candidate.
If you are passionate about the hospitality industry and have prior experience as a house keeper, we invite you to apply today through royalvillagehotel@hotmail.com.
Applicants residing in Dodoma region have an added advantage.
