Social Worker – Case Management
Location: Kibondo, Tanzania
Company: Plan International
BACKGORUND
Plan International is an independent development and humanitarian organisation that advances children’s rights and equality for girls. Plan has over 80 years’ experience and works in more than 75 countries across the world. We strive for a just world, working together with children, young people, our supporters and partners.
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Plan International has been working in Tanzania since 1991. Our work supports marginalised children and youth, especially adolescent girls, to grow up physically and mentally healthy and ready to shape their future. We create an enabling environment and empower girls to be active drivers of change in realising their rights. We prioritise working with partners, and ensuring all of our work is evidence based.
This role will ensure that children in Nduta Refugee camp, facing significant personal adversity improves their well-being and social engagement by working closely with families and other agencies for referrals and ensure effective case management.
ROLE PURPOSE
This role will ensure that all vulnerable children in Nduta Refugee camp, facing significant personal adversity improves their well-being and social engagement by working closely with families and other agencies for referrals and ensure effective case management.
Dimensions of the Role
The social worker will provide case management services to Burundian vulnerable children and their families. Key focus areas include implementation of Best Interests Procedures safeguarding during voluntary repatriation, resettlement, cross boarder FTR among other durable solutions, and provision of alternative family-based care, as well as daily update and registration of children in the CPIMS+ system. the role reports to case management officer and has no delegated authority.
Accountabilities
- Manages case in line with SOPs
- Adhere to standard documentation processes and follow best practice guidance
- Identify individual cases through regular presence in the community and accept referrals from other agencies and community partners
- Schedule and supervise case management meetings
- Conduct initial rapid assessments for CP cases and prioritize them accordingly.
- Responsible for developing case plans that respond to needs addressed in initial and comprehensive assessments.
- Support individual cases and provide regular monitoring of all aspects of case management services.
- Regular follow up to ensure all services and action points listed in the case plan are carried out within agreed timeframes.
- Daily registration of newly identified and other follow up and case management related updates in the CPIMS+ system with relevance to the physical files.
- Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.
Key relationships
The position involves resolving a wide range of challenges which occur in managing different people with different background and culture. The position holder will be required to demonstrate attributes such as honest and trustworthy, respectful, possess cultural awareness and sensitivity, be flexible and demonstrate sound work ethics. S/he will demonstrate the ability to solve problems, be creative while providing support.
At field office the post holder will work closely with the emergency team staff with case management officers, CPiE Coordinator and CPiE Manager support.
Technical expertise, skills and knowledge
Essential
Degree in sociology, psychology, social work or related field International Development, Social Science or related field or significant relevant work experience
At least 2 year’s working experience in a similar role with a good awareness of current issues in the field of development, emergencies and familiarity with children’s issues in particular
Desirable and key behaviour
- Experience in facilitating the implementation and monitoring of community managed projects with an NGO environment and computer literate.
- Relates to people in a friendly, open and accepting manner
- Timely and accurate in executing his/her duty Participatory planning and monitoring, Understanding of emergencies with basic technical knowledge of child protection, WASH and EiE
- Proficient in team building and community work
- Use a rights-based approach in child protection
- Good written and oral communication skills in English and Swahili. Knowledge of French and Kirundi is desirable
- Community mobilization, problem solving skills and interpersonal skills
- Ability to work in a multidisciplinary and multicultural environment
- Proficient in computer skills and ability to work under stress and in stressful environments
- Pays attention to detail
- Plan International’s Values in Practice
We are open and accountable
- Promotes a culture of openness and transparency, including with sponsors and donors.
- Holds self and others accountable to achieve the highest standards of integrity.
- Consistent and fair in the treatment of people.
- Open about mistakes and keen to learn from them.
- Accountable for ensuring we are a safe organisation for all children, girls & young people
We strive for lasting impact
- Articulates a clear purpose for staff and sets high expectations.
- Creates a climate of continuous improvement, open to challenge and new ideas.
- Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.
- Evidence-based and evaluates effectiveness.
We work well together
- Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
- Builds constructive relationships across Plan International to support our shared goals.
- Develops trusting and ‘win-win’ relationships with funders, partners and communities.
- Engages and works well with others outside the organization to build a better world for girls and all children.
We are inclusive and empowering
- Seeks constructive outcomes, listens to others, willing to compromise when appropriate.
- Builds constructive relationships across Plan International to support our shared goals.
- Develops trusting and ‘win-win’ relationships with funders, partners and communities.
- Engages and works well with others outside the organization to build a better world for girls and all children.
Physical Environment
Typical working at the field with limited stay at the office
Level of contact with children
High level: Frequent interaction with children
