Job Opportunities at Amref Health Africa

 

Background:

 Amref Health Africa is an independent, non-profit, non-governmental organization (NGO) whose mission is “to improve the health of people by partnering with and empowering communities and strengthening health systems”. Amref Health Africa has over 1000 employees throughout Africa with its headquarters in Nairobi, Kenya. Amref Health Africa has offices in Tanzania, Ethiopia, Kenya, Uganda, and South Africa, South Sudan, Malawi, Zambia and Senegal and a number of offices in Europe and North America for fundraising.

Amref Health Africa-Tanzania is largely supported by Multilateral, Bilateral and National donors, implementing several programmes including HIV/AIDS/TB/Malaria, Reproductive, Maternal, New-born and Child Health, Water and sanitation, e learning programme and clinical outreach. Amref Health Africa -Tanzania has the following vacancies:

Position: Project Officer (Monitoring and Evaluation Officer) (1 post)
Location:  Amref Dar es Salaam office
Reports to:  MEAL Manager

Job Summary:
Focal point for project result. Management using result based framework, coordination and harmonization of evidences.
Duties and Responsibilities:

• Develop, implement and coordinate an effective and efficient project monitoring and evaluation systems
• To coordinate with Program Officers, CHMTs and RHMTs to implement a district network approach for timely and regular reporting of key national and sub national program indicators to NACP, NTLP, TACAIDS and donors
• Develop and refine performance indicators to ensure that they are objective, practical, specific and cost effective.
• To build the capacity of Sub recipient staff and R/CHMTs to improve M&E systems.
• Assist to develop, -‘refine M&E tools and data management systems as applicable
• Facilitate Program Stakeholders Quarterly Review Meetings in collaboration Project M&E Manager and Program Manager
• Organise desk review, data verifications, address report queries and document data requests in collaboration with M&E Manager
• Develop and maintain appropriate project databases
• Coordinate/assist documentation of best practices and success stories across Amref Health Africa
• Compile monthly, quarterly, semi-annual and annual project reports
• Coordinate operational research
• Participate in knowledge management in Amref Health Africa
• Any other relevant duties assigned by the supervisor-M&E Manager

Qualifications:

• Basic degree in public health, demography, health informatics, statistics, epidemiology or equivalent.
• Experience in M&E of health programs, including the use of data to inform decision making, planning, resource allocation and other strategic initiatives, preferably in Tanzania.
• Proficiency in evaluation design and development of indicators.
• Good working knowledge of descriptive, inferential and advanced statistics.
• Strong qualitative, quantitative and analytical skills and ability to communicate technical information clearly and effectively to both technical and non-technical colleagues.

Experience:

• At least 4 years working experience in the HIV/AIDS related field.
• Experience of working in the NGOs setting and donor funded projects
• Previous M&E experience in a result based model.

Skills:

• Report writing
• Planning and organization
• Detailed
• Proactive
• Teamwork
• Interpersonal
• Communication skills

Competences:

• Confidentiality
• Ethical
• Integrity
• Reliability
• Ability to work within deadlines

If you meet the criteria given above and interested in the vacancies, please send an application letter and CV combined in as one document indicating your present employer and position, daytime telephone contact, names and addresses of three referees. To be considered, your application must be received by 16.30 Hours June 12th. 2019. Please mention the job title/vacancy name or use the job title as the subject line when applying for this position failure to do that your application may not be retrieved.

All correspondences should be directed to: Email: jobs.tanzania@amref.org. Direct application through mail or hand delivery will not be accepted.

1. Only short-listed candidates will be contacted
2. Amref Health Africa is an equal opportunity employer and has a non-smoking environment policy: Women and People with disability are encouraged to Apply
3. “Amref Health Africa is committed to the principles of safeguarding in workplace and will not tolerate any form of abuse, wherever it occurs or whoever is responsible”
4. Amref health Africa -Tanzania regrets that only short-listed candidates will be contacted.

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Position: Sales Assistant (1 post) 

Location:   Arusha
Reports to: Sales Manager (Amref Flying Doctors- Nairobi)

Job Summary:
The key role is to assist the account executives and sales team in various administration roles. In this role, the Sales Assistant shall work closely with the sales team to ensure that the business’ key objective of sales and administration are met.

Duties and Responsibilities:
Reception:

• Receives all visitors and acts as the first point of reference for all enquiries for the office. & Manage incoming and outgoing calls.
• Attending to AMREF Flying Doctors’ walk-in clients, tele-sales and responding to enquiries on products and services.
• In charge of receiving and dispatching correspondences and maintaining a register for the same

Customer service delivery:

• Providing after-sales services to customers by calling clients and ensuring they are actively trading with the organization
• Recording all incoming and outgoing Maisha customer cards
• Handling and resolving customer complaints, directing recording details of inquiries, comments and complaints: unresolved issues to the designated person
• Ensuring the office has sufficient Maisha products, brochures and distribute the same to the persons visiting the office Compliance

Information management:

• Access and update the membership database which entails: recording details of inquiries, comments and complaints and records details of action
• Generate membership numbers on the system for the clients

Records management:

• Maintaining an updated office inventory at all times (monthly basis) and share the report.
• Keep records of customer interactions and transactions for feedback reports and future reference.
• Comprehensive management of all office records and maintain an effective filling system

Reporting;

• Assist in compiling sales reports on a daily, weekly and monthly basis for the office and the Sales Manager
• Assist in preparing the petty cash report and ensure these are correctly recorded and remitted to finance on a weekly basis

Administrative support including communication;

• Assist in arranging regular visits for the sales team in order to maintain relationships with existing intermediaries and clients
• Prepares drafts for responses for the office
• Ensuring that all administrative activities are well planned through provision of logistical support including effective running of the office

Custodian of office assets:

• Ensures compliance with maintenance/servicing schedules for printers/policy insurance validity etc.
• Perform any other work-related duties that are assigned by the supervisor Qualifications:
• Bachelor Degree in Business Administration, Marketing and Brand Management from a recognized university.
• Should possess strong background on sales and marketing specifically from Health Insurance Companies
• Excellent written and verbal communication skills.
• Proactive, confident, energetic and able to work under pressure with a positive attitude.

Competencies:

• Commercial/ business acumen
• Team player
• Emotional stability
• Company, policies, Systems, procedures and methods
• Knowledge of AMREF Flying Doctors’ policies in relations to this function and its administration as they impact on business operations

If you meet the criteria given above and interested in the vacancies, please send an application letter and CV combined in as one document indicating your present employer and position, daytime telephone contact, names and addresses of three referees. To be considered, your application must be received by 16.30 Hours June 12th. 2019. Please mention the job title/vacancy name or use the job title as the subject line when applying for this position failure to do that your application may not be retrieved.

All correspondences should be directed to: Email: jobs.tanzania@amref.org. Direct application through mail or hand delivery will not be accepted.

1. Only short-listed candidates will be contacted
2. Amref Health Africa is an equal opportunity employer and has a non-smoking environment policy: Women and People with disability are encouraged to Apply
3. “Amref Health Africa is committed to the principles of safeguarding in workplace and will not tolerate any form of abuse, wherever it occurs or whoever is responsible”
4. Amref health Africa -Tanzania regrets that only short-listed candidates will be contacted.

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Position: Administration Assistant (1) 

Location: Amref Dodoma office
Reports to: Project Officer and Administration Manager in Dar

Job Summary:

• To provide administration of general office facilities and equipment.
• In charge of managing office facilities, services and equipment

Duties and Responsibilities:

• Maintain expenditure of allocated cost Centre’s and suggest cost controls and reallocation
• Supervise and review quality service delivery of outsourced services including travel, cleaning and security
• Coordinate the general support services for Amref facilities including tea, photocopying, and messengerial service etc.
• Coordinate the letting of Amref facilities including advertising, processing contracts, rent collection and any required follow up
• Maintain an assets register for all Amref fixed assets
• Provide a liaison between Amref and key suppliers of office equipment ensuring all necessary service is provided
• Supervise all security operations and systems, making appropriate recommendations where required
• Maintain up to date insurances for all facilities, equipment etc.
• Act as the key liaison person with the insurance brokers with regards to Amrefs general insurance
• Manage utilities including water and electricity ensuring timely payment to avoid disconnection: appropriate usage as well as alternative supply options
• Oversee building maintenance for all Amref facilities and the construction of any new buildings with the assistance of a Clerk of works

• Maintain all necessary files with regards to general office administration. Qualifications:
• Bachelor degree in Business Administration, Public administration and related Social Sciences
• General administration including facilities management
• Secretarial training and Computer literate
• 3 years’ work experience
• Good interpersonal and people management skills
• Mature and confident personality

If you meet the criteria given above and interested in the vacancies, please send an application letter and CV combined in as one document indicating your present employer and position, daytime telephone contact, names and addresses of three referees. To be considered, your application must be received by 16.30 Hours June 12th. 2019. Please mention the job title/vacancy name or use the job title as the subject line when applying for this position failure to do that your application may not be retrieved.

All correspondences should be directed to: Email: jobs.tanzania@amref.org. Direct application through mail or hand delivery will not be accepted.

1. Only short-listed candidates will be contacted
2. Amref Health Africa is an equal opportunity employer and has a non-smoking environment policy: Women and People with disability are encouraged to Apply
3. “Amref Health Africa is committed to the principles of safeguarding in workplace and will not tolerate any form of abuse, wherever it occurs or whoever is responsible”
4. Amref health Africa -Tanzania regrets that only short-listed candidates will be contacted.